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Shop Veenendaal closed

Shop Veenendaal closed

Dear Customer,

FOR PRIVATE CUSTOMERS ONLY ONLINE ORDERING POSSIBLE

Due to the incomprehensible decision of the municipality to withdraw our retail license at De Smalle Zijde in Veenendaal, we are forced to close our shop / showroom for private individuals as of January 1, 2023. Business customers can still visit our showroom (B2B). The municipality has indicated that we do not fit into the zoning plan.

However, moving is not possible for us since we work from a very large warehouse with more than 250,000 m2 of stock of carpet tiles. Our warehouse has a loading and unloading dock and we have to make frequent use of our forklifts here. This is absolutely not possible in a shopping street or residential boulevard.

Fortunately, 80% of our sales come directly through our webshop, but we also regularly have customers from the Netherlands and Germany who like to come by to view our carpet tiles and take them with them immediately. Unfortunately, this is no longer allowed.

We will try to create a collection point for private individuals where we want to help you as best as possible. We strive to be able to show samples of all carpet tiles. Orders must be placed online and if you do not like the tile when you pick it up, we can immediately exchange it for another tile. If you do not find a suitable tile, we will immediately refund your payment.

Unfortunately, we cannot make an exception for private customers to visit our showroom. The municipality has indicated that it will actively enforce it.

Keep an eye on our website for more information.

For questions you can always call: 00316 11 644 066